When I look at our sales reports each month, it always seems that our strongest distributors are the ones that we have the best communication with.  It seems like an obvious thing yet it is difficult at times to get everyone on the same page.  For over 25 years, Carbide Tool Services has been driven to become the very best indexable tool repair company in the country.  There are times that we fell like we have acheived this goal but at no time do we ever stop our pursuit of continuos improvement.  It is our customers, and our distributors, that push us to get better.  Communication through the business channels is critical.  The indexable cutting tool business can be demanding but we have always been committed to open communication with all of our partners in the cutting tool market.  We have operated by the simple principle that if we don't know the answer we call the customer and find out what they require, or we call the distributor that we are working with and together we find the solution.  Constant communication is how we handle the issues that challenge us each and everyday.  We believe this is what will continue to keep us at the top in the indexable tool repair business and in the cutting tool market in the future. 

Read more...

As the leading cutting tool repair company, we are proud to announce a brand new fixture for pin mills cutters.  This will be added to our other 3 fixtures giving us the edge and capability for short lead time when repairing indexable pin mill cutters.   

We have seen many cutting tool repair sources fail to repair pin mill cutters correctly and have fixed many of their mistakes.  By having the industries highest quality control standards (our Q3 process) we have been able to repair the most technically challenging tools in the industry.

Everyday we get the opportunity to earn the tool repair business of Fortune 500 companies from all over North America.  These opprotunities allow us to show our customers the benefits, and cost savings, of implementing a high quality indexable tool repair program.  Our customers normally save 60-70% by repairing their damaged indexable tools instead of replacing them with new.  Recently, it has been reported that the increased demand for steel will soon drive up prices.  This will inevitably force the indexable tool manufacturers to increase their prices on indexable insert tool holders.  Although we do not like to see prices rise, these rising prices will increase the importance of repairing damaged tool holders.  No longer can a metal working manufacturer toss out damaged tools and replace them with new before the maximum tool life has been achieved.  Carbide Tool Services has spent nearly three decades perfecting our tool repair process.  As steel prices rise, we will continue to provide the metal working industry with tool repair services that are the highest quality available.  We are also committed to keeping our costs low to maximize the savings that customers can achieve.  If the steel prices increase as projected, our customers may start seeing 80% cost savings by repairing their damaged indexable tools.  Now more than ever a quality indexable tool repair program is more than just a good business practice, it will be critical for manufacturers to keep their cost down in these difficult times.  Carbide Tool is looking forward to helping all of our customers meet these challenges with a sound economical solution.    

For years Carbide Tool Services, Inc. has been proud to work with the best manufacturers representatives throughout the cutting tool industry.  Today, we are representated by dozens of men and women in the U.S.A., Canada, Mexico and Puerto Rico.  The partnership that we have formed with these cutting tool experts has allowed us to better service our indexable tool repair, new tooling, tap holder repair and regrind customers.  Their wealth of cutting tool knowledge has been beneficial to us and most importantly to our tooling customers.  Our success in the future will come from the hard work and dedication of the individuals who represent us.  Although our indexable tool repair programs save our customers a great deal of money, it is the relationships that we form with them that make our business a success.  This is what we, and our representatives, strive to improve on each and every day.

Yes, as the leading indexable tool repair company in North America, Carbide Tool Services, Inc.  is adding capacity.  We have hired 2 people to help us in our growing indexable tool repair and grinding services.  Our new personnel are part of the expansion schedule we have in place for 2008.

Read more...

Read more...